Refund Policy

Our customers are important to us and we want to make sure you are happy with your purchase from us. If for any reason you are unhappy with your purchase, we are happy to offer you a refund or exchange.

Return Policy:

Returns are accepted within 14 days of receipt of the goods.
The goods must be in unused and undamaged condition.
The original packaging and labels must be present.
Please return the goods in appropriate packaging to avoid damage in transit.
We reserve the right to refuse a return if the above conditions are not met.
Refunds:

If the return conditions are met, we will refund the purchase price (excluding shipping costs) within 14 days of receiving the returned goods.
The refund will be made to the original method of payment.
Exchanges:

If you would like to exchange the goods, please contact us within 14 days of receiving the goods to arrange a return.
We will then send you the replacement item once we receive the returned goods.

Please note that we do not offer returns or exchanges on certain items, including:

Personalised items

Perishable items

Items that cannot be returned for hygiene reasons

If you have any questions or need any help, please do not hesitate to contact us.

This policy may be changed or updated at any time, so we recommend that you check it regularly.

We thank you for your trust in our online store and hope you enjoy shopping with us!